Support
FAQ
Common questions about Ezelogs, trials, security, AI, and support.
Product
What is Ezelogs? A Construction Industry Intelligence™ platform for construction project delivery and decision support.
What is Construction Decision Intelligence™? The decision-oriented use of project data and AI inside Ezelogs—advisory to human decision-makers.
Is Ezelogs multiple products? No. Customers experience one product (Single Product Experience).
Buying and evaluation
How do I request a demo? Use /demo or /contact on ezelogs.com.
Where is pricing? See /pricing. Enterprise terms may require a sales conversation.
Where are security and privacy materials? /security, /privacy-policy, /terms-condition, and the Security Overview in this Help Center.
Using the product
How do I get help in-app? Open Help → Documentation (this Help Center) or Contact support.
Why is address autocomplete delayed on create project? Maps must finish loading before Places autocomplete is enabled.
Does AI take actions for me automatically? Not as a certified general capability in CII-1.0—treat AI as advisory.